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Welcome to Hudson         

E-Bike

The most knowledgeable place around

You have just found the premier resource in New Your City for the best electric bicycles. In a market flooded with options, we have curated a unique collection of e-bikes and have become synonymous with supporting only quality products.

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We provide you with the opportunity to see and test ride the latest models and our personalized service evaluates your needs to ensure a perfect fit for every rider.

A Bit About Us

We love electric bikes and started Hudson E-Bike to share this exuberance by bringing the best selection of products and merchandise to our friends in NYC. We want to see everyone experience the joy of electric bikes and are here to support your experience, from getting started on your first purchase to becoming part of the e-bike community.

 

Our Products

Our convenient store in lower Manhattan is proud to offer the best-in-class products in these three categories. Simply get in touch with us today and we will help get you going with the perfect e-bike and gear you need!

We can order any product from these brands

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COMMUTER

The upright commuter bike style one of our most popular as it is well suited for urban riding for work or pleasure.

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FOLDING

The folding electric bike is a highly practical solution for small footprint living and travel and employs amazing new technology to keep it comfortable and powerful.

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MOUNTAIN

The electric mountain bike is a revolutionary vehicle. It brings access to the trails for newcomers and increases competitiveness for seasoned riders.

Working in Cafe

Simple

 purchase program

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How to bring an e-bike into your life, with no regrets

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  1. Choose – Come see us and we will fit you with the right type and size of an e-bike just for you.

  2. Order – We will order your e-bike through our dealer express system.

  3. Try – Take your new e-bike home to live with it for a while to be certain it fits you and your lifestyle.

  4. Commit or Not – You have ten days to decide to keep it, or return it for a full refund*

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Hours

Tues,Wed, Fri: 10am - 5pm

Thursday 10 am -7pm
Sat: 11am - 5pm
Sunday: Closed

Monday: Closed

 
 
 
 

Contact Us

675 Hudson Street

212-448-2839

Follow us on IG  @hudsonebike

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*We know that it’s important to find the right bike for you, which is why we offer a 10-day free return program, so you’ll have the chance to try the bike without the risk of getting stuck with it if it isn’t quite right. If you find that you’ve ordered the wrong size, decide to go for something different or just change your mind we’re here to help. Simply contact Hudson E-Bike by telephone or email to advise that you would like to return your order. For full details terms and conditions please see below.

IS MY ORDER ELIGIBLE FOR RETURN?

To be eligible for Free 10 Day Returns your order must meet the following criteria:

• You must contact us and request your return within 10 days from the delivery date of your order as determined by delivery service records.

• The product must be returned complete with all of its component parts including any ancillary parts. This includes pedals, keys, chargers, baskets, pannier racks, mudguards, manuals, etc.

• Your product must be returned in a reasonable condition and not show wear to a level exceeding that which could be expected for a 10-day trial period          WHAT CONSTITUTES REASONABLE CONDITION FOR RETURN?

To qualify for 10 day free returns your product must be in reasonable condition and have only sustained reasonable use. We fully expect that the product(s) you return may have been ridden or used during the trial period. However, to receive a full refund the item(s) should not show wear to a level exceeding that which could be expected for a 10 day trial period; show any form of significant damage to the frame or components and should be returned in an acceptable level of cleanliness.

HOW DO I RETURN MY ITEM?

All orders must be returned to us at the Hudson E-Bike showroom location. Please contact our Customer Services team to arrange a collection by email or telephone using the details on Contact Us page.

HOW LONG WILL MY REFUND TAKE?

Refunds are only issued after the products you ordered have been returned to us. Your refund will then be issued within 5 working days of us receiving your items. This period is required to allow us to inspect the bike and process the refund to your account.

WILL THERE BE ANY CHARGES TO PAY?

Once the returned product has been returned to us it will be inspected by our service center to ensure the product has returned in reasonable condition and has only sustained reasonable use. Assuming that the returned product meets this criteria, a full refund will be processed. However, in extreme cases where the returned product has sustained significant damage or has been returned in an unacceptable condition charges will be applied to your refund. These charges will be decided on a case by case basis dependent on the severity of condition. In this case we will contact you to make you aware of any charges that have been applied to your refund [before] your refund is processed. 

Additional costs will be incurred if the product is returned without all of its original components. In this case your money will be refunded less the cost of the missing components and associated labor charges. 

©2020 by Hudson E-Bike LLC, New York NY